Zeta Products Inc.

TERMS & CONDITIONS

OFFICE HOURS:	9:00 A.M. - 5:00 P.M. EASTERN TIME.
CALL:	(800)688-0221 (908)688-0440 FAX. (908)688-9335
TERMS:	C.O.D., CASH IN ADVANCE (C.I.A), VISA, MASTERCARD, MONEY ORDER, CERTIFIED CHECK, PAYPAL ONLINE PAYMENTS. NET TERMS ON APPROVED CREDIT. DOWNLOAD PRINTABLE CREDIT APPLICATION FORM.
FREIGHT:	ORDERS ARE SHIPPED F.O.B. ORIGIN VIA UPS OR OUR COMMON CARRIER UNLESS OTHERWISE REQUESTED. AIR SHIPMENTS ARE SUBJECT TO DIMENSIONAL WEIGHT PRICING*.
RETURNS	NO RETURNS ACCEPTED WITHOUT PRIOR WRITTEN AUTHORIZATION (RMA). NO RETURNS ACCEPTED AFTER THIRTY (30) DAYS. RETURNS FOR NON-DEFECTIVE MERCHANDISE ARE SUBJECT TO A 15% RESTOCKING FEE. A CREDIT/REFUND (LESS FREIGHT CHARGES) WILL BE ISSUED AFTER MERCHANDISE IS RECEIVED AND INSPECTED FOR DAMAGE OR WEAR.
DAMAGES:	ALL MERCHANDISE IS CAREFULLY PACKED FOR SHIPMENT. OUR LIABILITY CEASES WHEN THE FREIGHT CARRIER ACCEPTS THE MERCHANDISE. CAREFULLY INSPECT MERCHANDISE BEFORE ACCEPTING. WHERE DAMAGES OCCUR, REFUSE TO ACCEPT THE SHIPMENT UNLESS THE FREIGHT CARRIER NOTES THE EXTENT OF THE DAMAGE ON THE BILL OF LANDING.
PRICING: WARRANTY INFO:	PRICES SUBJECT TO CHANGE WITHOUT NOTICE. Any product will be replaced if the product is found to be defective in manufacture, labeling, or packaging. Such replacement or credit constitutes the sole warranty of and the full liability for Zeta Products, Inc. No other warranty, expressed or implied, including merchantability shall apply.

*DIMENSIONAL WEIGHT (RULES APPLY TO GROUND AND AIR SERVICES)

DIMENSIONAL WEIGHT IS A STANDARD FORMULA USED THROUGHOUT THE AIRFREIGHT INDUSTRY THAT CONSIDERS DENSITY WHEN DETERMINING CHARGES.

TWO SEPARATE DIMENSIONAL WEIGHT CALCULATIONS ARE USED FOR DOMESTIC AND INTERNATIONAL SHIPMENTS.

DIMENSIONAL WEIGHT FORMULA: DOMESTIC (LxWxH / 194), INTERNATIONAL (LxWxH / 166)

THE ACTUAL WEIGHT IS COMPARED TO THE DIMENSIONAL WEIGHT. THE LARGER WEIGHT IS USED TO CALCULATE SHIPPING CHARGES.

Zeta Products, Inc.
(908)688-0440 - FAX (908)688-9335